Privacy Policy

Effective Date: December 19, 2024

Welcome to the Rooam, Inc (“Rooam”) website (the “Site”). Rooam is owned by American Express and is committed to safeguarding your privacy. This Privacy Policy addresses Rooam’s practices regarding information collected from visitors to the Site and users of Rooam’s mobile application (the “App”). The Site and the App are hereinafter sometimes referred to, collectively, as the “Products.”

This Privacy Policy is incorporated into Rooam's Terms and Conditions for the Products by reference, which must be reviewed and accepted by you.

If you have questions about this privacy policy or require additional information about how we use your personal information, please contact us at hello@rooam.co

1. Collection of Personal Information.

Except as specifically set forth herein, Rooam may collect:

  1. the email addresses of users that communicate with Rooam via email; and
  2. information knowingly provided by the user through the Products in order to use the services provided.

Rooam may also use internet cookies and other identifiers or methods of web analysis (such as Google Analytics) to gather, store, and track certain information related to your use of the Products. If you do not want your information being used in this way, many computer systems and web browsers offer privacy settings and options, such as disabling cookies or opting for “Do Not Track” features. Rooam does not override these settings or options and encourages you to use them to enhance your choices and personalize your experiences.Rooam may also use internet cookies and other identifiers or methods of web analysis (such as Google Analytics) to gather, store, and track certain information related to your use of the Products. If you do not want your information being used in this way, many computer systems and web browsers offer privacy settings and options, such as disabling cookies or opting for “Do Not Track” features. Rooam does not override these settings or options and encourages you to use them to enhance your choices and personalize your experiences.

In order to access certain content, features, services, products, or benefits of the Products, you may be required to provide Rooam with certain information, including some types of personally identifying information such as your email, your address, and your phone number. If you do not wish to provide such information through the Products or if you opt to utilize the aforementioned privacy features of your computer system or web browser, you may be unable to obtain certain content, features, services, products, or benefits of the Products.

The Products are not intended for children under the age of 18. We do not knowingly collect personal information from visitors in this age group.

2. Use of Personal Information Collected.

Personal information collected by Rooam may be used by Rooam for limited purposes, including recordkeeping and feedback purposes, content improvement, or to customize the content and layout of the Products. Personally identifying information, such as names, mailing addresses, email addresses, phone numbers, and other personal information provided to Rooam may be used to contact you regarding updates to the Products or services provided by Rooam. Rooam may also contact you for market research purposes. If you do not wish to be contacted by Rooam, you can opt out of such communications by contacting Rooam at hello@rooam.co.

3. Disclosure of Personal Information to Third Parties.

Except as specifically mentioned here, any personally identifying information that you provide to Rooam through the Products will not be disclosed to other third party entities not affiliated with Rooam: Your personal information, whether personally identifying or not, may be disclosed to necessary parties in the context of a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase. Rooam may also disclose your personal information to a third party pursuant to a subpoena, court order, or other form of legal process, in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or if determined by Rooam in its sole judgment that such disclosure or distribution is appropriate to protect the life, health, or property of Rooam or any other person or entity. Rooam may distribute your personal information to its Service Providers in order to provide the services you have requested.

4. Links to Other Websites.

The Products may also contain links to third party websites for the convenience of users in locating information, products, or services that may be of interest. If you access a third-party website from a link in our app or on our websites, any information you disclose on that app or website is subject to the third party’s privacy policy and is not subject to this Privacy Policy. Rooam is not responsible for the privacy practices of other websites, advertisers, or third parties or the content of these websites and it is your sole obligation to review and understand the privacy practices and policies of these other websites.

5. Availability, Security Measures and Communicating with Rooam.

Rooam uses reasonable efforts to ensure that the Products are generally available. However, there will be occasions when access to the Products will be interrupted or unavailable, for example, outages caused by Rooam during updates or repairs. Rooam will use reasonable efforts to minimize such disruption where it is within its reasonable control. You agree that Rooam shall not be liable to you for any modification, suspension, or discontinuance of the Products. You understand that the technical processing and transmission of any content through the Products may be transferred unencrypted and involve:

  1. transmissions over various networks; and
  2. changes to conform and adapt to technical requirements of connecting networks or devices.

Rooam is not responsible for the security of information transmitted via the Internet.

6. Access to and Ability to Correct Personal Information; Opt-Out Right.

Upon your request, Rooam will provide you with a summary of any personal information retained by Rooam that has been voluntarily provided by you to Rooam through email, contact forms, or other online avenues. You may modify, correct, change or update your personal information by emailing Rooam at hello@rooam.co Except as necessary to obtain the services or information requested, you may opt out of having the personal information that you provided to Rooam prospectively, retained by Rooam or used by Rooam for secondary purposes by emailing Rooam at hello@rooam.co This provision does not apply to collection of the type of web browser or device used to visit or use the Products or to information provided or collected that does not meet the description hereunder.

7. Right to Change Privacy Policy.

Rooam reserves the right at any time to modify, alter or update this Privacy Policy. When we make changes, we will update the “Effective Date” at the top of the Privacy Policy. Your use of the Products following any changes means that you agree to follow and be bound by the revised Privacy Policy.

Dated: December 19, 2024
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